QA

MEMSCAP® was a pioneer in the MEMS industry for Quality, establishing a Quality strategy in the late 1990s. An 18-month, multi-team effort culminated in December, 2000 with the North Carolina facility attaining ISO-certification status.

This status has been maintained ever since. Currently, MEMSCAP® is certified as ISO 9001:2008.
Internally, MEMSCAP® uses two Quality System metrics to define its success:

  • ZERO CUSTOMER INCIDENTS
  • 100% ON-TIME DELIVERY

About ISO9001

The ISO 9000 family addresses "Quality management". This means what the organization does to fulfil:

  • the customer's quality requirements, and
  • applicable regulatory requirements, while aiming to
  • enhance customer satisfaction, and
  • achieve continual improvement of its performance in pursuit of these objectives.

ISO management system standards put state-of-the-art practices within the reach of all organization. In a very small organization, there may be no "system", just "our way of doing things", and "our way" is probably not written down, but all in the head of the manager or owner. The larger the organization, and the more people involved, the more the likelihood that there are written procedures, instructions, forms or records. These help ensure that everyone is not just "doing his or her own thing", and that the organization goes about its business in an orderly and structured way. This means that time, money and other resources are utilized efficiently. ISO's management system standards make this good management practice available to organizations of all sizes, in all sectors, everywhere in the world.

Office to Contact

North America:
Phone : +1 (919) 248-4102
Email: info@memscap.com
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